With the term CRM we mean a system that manages more effectively the company’s relationship with current and potential customers, or with other companies and individuals. It is suitable for the marketing department and the commercial force. The CRM maps each stage: negotiation, from the first contact, to pre-sale thanks to tools of procurement, budgeting and visit in the office, until the prospect becomes a customer in all respects. Furthermore, it’s possible to trace all the activities carried out in a day and share information with your team becomes immediate and simple. There will be no more Excel spreadsheets scattered across the PC, because a centralized system collects and tells you all the information. You will also avoid unnecessary email submissions or print copies of your work for colleagues, because in the CRM all the material inserted is available. The CRM is in the cloud, this means you can access it from a smartphone or tablet, not only from your PC. In this way, it is evident that the CRM allows focusing the attention on what is important: the customer.
It is a flexible platform because it adapts to the contractual conditions according to the requirements
It provides a greater focus on your business
Mobile Access to the cloud