Datatex is the world’s leading supplier of IT software solutions for the global textile and apparel industry with the largest installed base of textile software with customers in 45 countries and 5 continents.
Datatex is focused on four values:
Experience: We treasure every single experience and try to learn something new. We focus on innovation to keep up with new trends;
Passion in every moment of the day;
Respect: our conduct is based on professional ethics. For us it is fundamental to respect our clients and our colleagues. Our respect for the environment and nature that surrounds us is always there;
Reliability: We have important but realistic goals, committing ourselves with tenacity to earn our customer’s trust.
Active in textile world from 1987, we witnessed many changes but our values are always part of our company. Datatex works in many fields and offers many services, but the most important are:
People within a company are becoming more and more critical about the definition of the terms “technological platform” and its “sizing”, which are used to optimize all processes and minimize the TCO. During the design phase, the evolution in the medium – long term should be analyzed in order to ensure a future efficiency and continue to respect the SLA. The handling of an ERP system that integrates all the business processes relevant to the company, regulating and optimizing all the flows becomes even more relevant and critical to achieve our customers’ desired result. Datatex, thanks to the expertise and experience gained in the field over the years, is able to identify the hardware or software infrastructure best suited to the needs of the customer.
Datatex can manage these activities because it doesn’t not merely look at its own software, but it examines also the company information system as a whole. Only after having studied it, we suggest the most opportune options. A common problem is that the best ERP is unlikely to be adequate if not supported by the proper infrastructure.
A system monitoring before, during and after the go-live is an applied practice to ensure the identified levels of SLA. There are many parameters that our experts evaluate to propose the most suitable solution. It ranges from the simple amount of simultaneous users, to the analysis of the system “as is” and of the future system “to be”
Our analysis is made of: transaction verification by minute, IOPS and latency time, network infrastructure with potential bottlenecks, disaster recovery strategies. According to customer’s conditions and requirements, we can also suggest and support the implementation of control systems with alerting and notifications.
One of our main priorities is to have a skilled, competent and up-to-date staff. For this, we keep intensive refresher courses on many areas, such as social, internal management, how to use our products in the best way and many more..
An example occurred in February, at our headquarters in Milan, where there was a course of LinkedIn with the purpose of knowing it and being able to maximize its potentialities. Over time, courses have been carried out for customers on our products with the aim of making them more autonomous and more skilled. Our employees attended basic and advanced courses on management and budget control. To make the most of this opportunity, a room with high-resolution monitors and stereo Dolby surround has been created.
The experience gained in the production management, sales and logistics in the textile field has allowed Datatex to assist its customers in a digitalization path of their processes. In particular, Datatex technicians and consultants help customers to design, develop and implement digital applications that are perfectly integrated with ERP systems. The solutions identified are different. Here are some examples: B2B platform: dedicated to the publication, visualization and consultation of color charts, warehouse details always updated, associated price list, payment methods dedicated to the individual customer and many other functions based on different needs;B2C platform: for companies that want to address customers market to eliminate stock or simply to expand into new markets. Customer Portal: aimed at the diffusion and representation of technical and commercial documentation always updated and made available to stakeholders by any type of device. ConsumoOk: is an application that makes available, through machine learning and IOT logics, the visualization and control of energy costs within production plants.
Our Server Farm mainly offers outsourcing, web hosting and cloud services. In the last ten years, the cloud has revolutionized the way companies manage their IT hardware, allowing them to work with systems without having to invest in the purchase and maintenance of servers. Many companies do not trust the safety of their data in the cloud and prefer traditional management alternatives. Cloud services are user-friendly with much more free memory and you can access them throught any device.
Thanks to our experience in the textile and Fashion field, we are able to quickly identify the target audience of a company/brand and to carry out a careful benchmarking. These preliminary activities allow us to better assist the customer in the conception phase of the Digital Marketing strategy. In fact our team in fact performs at 360 degrees what concerns the digital ecosystem of a company. In particular, our specialists optimize Web pages, design SEO strategies and take care of advertising campaigns to make companies grow. On the other hand, a creative team takes care of the creation and implementation of original content (blog articles, post, graphics, photographic material…), to enrich social communication, generate leads and improve the customer’s brand reputation.
The customer is one of the first resources for a company. Customers and companies need for each other. Therefore it is essential to establish a strong fidelity with the customer to become his new reference point. Datatex solutions are not standardized because they are created on request and are made according to customer’s needs and preferences. This means that we provide a new service, created ad hoc for the customer but also offer a unique product. The advantage of creating an exclusive service for the user involves an additional advantage: what we offer is always new and updated.
Datatex, in addition to its entrepreneurial strength, devotes a lot of time to organizational and managerial aspects. If a company has solid foundations, it invests in good raw materials and has a good organization behind it, then it will become a successful company. With the term “organizing consulting” we mean both costs control and improvement in the short and long term etc… With the term “management consulting” instead we mean management in many areas such as accounting, implementation of directional control systems, budget analysis etc…