People within a company are becoming more and more critical about the definition of the terms “technological platform” and its “sizing”, which are used to optimize all processes and minimize the Total Cost of Ownership. The evolution in the medium – long term should be analyzed in order to ensure a future efficiency and continue to respect the Service Level Agreement (SLA). The handling of an ERP system that integrates all the business processes relevant to the company, regulating and optimizing all the flows becomes even more relevant and critical to achieve our customers’ desired result. Datatex, thanks to the expertise and experience gained in the field over the years, is able to identify the hardware or software infrastructure best suited to the needs of the customer.
Datatex can manage these activities because it doesn’t merely look at its own software, but it examines also the company information system as a whole. Only after having studied it, we suggest the most opportune options. A common problem is that the best ERP is unlikely to be adequate if not supported by the proper infrastructure.
A system monitoring before, during and after the go-live is an applied practice to ensure the identified levels of SLA. There are many parameters that our experts evaluate to propose the most suitable solution. It ranges from the simple amount of simultaneous users, to the analysis of the system “as is” and of the future system “to be”
Our analysis is made of: transaction verification by minute, IOPS and latency time, network infrastructure with potential bottlenecks, disaster recovery strategies. According to customer’s conditions and requirements, we can also suggest and support the implementation of control systems with alerting and notifications.