Features
The Customer Portal within Datatex NOW ERP system is designed to optimize communication, reduce administrative workload, and boost customer engagement. By integrating seamlessly with Datatex apparel software, businesses can ensure real-time data access, document automation, and improved collaboration with their customers.
Key Features of the Customer Portal:
Real-Time Information Access – Customers can monitor order status, production progress, open orders, invoices, and more anytime, anywhere.
Document Management – Upload, download, and share essential business documents with just a few clicks.
Live Notifications – Stay informed with instant alerts on new documents, updates, or messages.
Multi-Device Compatibility – Accessible on desktop, tablet, and mobile devices through a web browser.
Multi-Language Support – Assign different languages for each user, ensuring seamless communication.
Advanced Search & Filters – Easily locate documents using powerful search tools.
User Roles & Access Control – Securely manage user permissions to control data access.
Activity Log Tracking – Monitor user activities within the platform for enhanced transparency.
Advantages
Enhanced Customer Satisfaction – Provides customers with self-service access to essential information, reducing support requests.
Improved Operational Efficiency – Saves time and resources by automating document management and customer interactions.
Streamlined Internal & External Communication – Ensures a smooth flow of information between employees, departments, and customers.
Quick & Easy Customer Enrollment – Simplifies onboarding and account setup.
