IT solution provider for the textile and apparel industry
Datatex is the world’s leading supplier of IT software solutions for the global textile and apparel industry with the largest install base of textile software, with customers in 45 countries and 5 continents. Our goal is to optimize our clients business by focusing on textile and apparel planning and scheduling functions, and providing very comprehensive and accurate costing functionality. Datatex textile ERP platforms are the result of 35 years of experience working with the latest information technologies and synergy with our clients. Textile and apparel have unique and particular planning and scheduling requirements and Datatex planning and the scheduling systems are built to meet these requirements. Accurate planning and scheduling capabilities have proven to be a key success factor for our customers.
Building the Solution
undamental to the excellence of a Datatex software solution is a rigorous approach to the design and implementation at each customer installation.
The process begins with careful analysis of the customer’s organizational structure. For customers who want to use the adoption of a new ERP system as an opportunity to optimize their business processes, Datatex works in order to specialized consultants and other partners, providing specific expertise on business process transformation.
Once the analysis is complete and the functional specification has been drawn up, installation begins. Depending on the customer’s IT resources, the project management approach may range from turnkey software solutions, with minimal involvement of customer personnel, to installations carried out largely in-house under the guidance of Datatex technical staff and partners.
Delivering solutions within the cost and timeframe agreed with the customer is an absolute priority. Datatex has an excellent track record in this respect.
As business expands and new IT technology becomes available, a Datatex software solution grows with the customer, smoothly and reliably. Datatex product development teams invest significant resources in software upgrade development and testing to ensure that the addition of a new function or the transition to a new platform are quick and trouble-free.
Datatex provides two levels of support for customer installations. A round-the-clock Help desk and remote intervention facility enables most issues to be dealt with immediately. On-site support is provided by the Datatex network of system partners and staff.